What hours are you open?
Where do I park?
University of Florida Performing Arts offers parking for performances for each of its venues:
- Phillips Center for the Performing Arts/Squitieri Studio Theatre : Parking is available in the parking garage and surface lots at the University of Florida Cultural Plaza. ADA-accessible parking is available on the south side of the parking garage, on the first level of the garage and in the parking lot adjacent to the Florida Museum of Natural History. For a parking map, click here.
- University Auditorium : Easy and ample parking is available in the parking garage at Newell Drive and Museum Road off SW 13th Street (400 yards from the auditorium). Additional parking may be available on campus at Union Road off SW 13th Street (200 yards from the auditorium). ADA-accessible parking is available in the parking lots. Please plan to arrive early. For a parking map, click here.
- Baughman Center : Parking for the Baughman Center is available near the administration building adjacent to the Baughman Center on Lake Alice. Parking is limited and restricted to Baughman Center patrons and guests only. University of Florida decals are not honored. One-hour passes are issued at the Baughman Center administration office in the service building adjacent to the Center. Parking passes are not required for weddings or wedding rehearsals, which are held during hours not regulated by campus parking restrictions. Parking for patrons with disabilities is available on the north side of the parking lot.
Please heed posted signs in any University of Florida parking area; University of Florida Performing Arts cannot waive parking citations.
How do I purchase tickets?
There are many ways to purchase tickets to UFPA events:
- Online
Tickets are available online at http://www.ticketmaster.com/. - Phone
Call the Phillips Center Box Office at 352-392-ARTS (2787) or within Florida, 800-905-ARTS (2787). For TDD message translation, please call the Florida Relay Service at 800-955-8771. You can also call Ticketmaster at 904-353-3309 or toll free at 800-745-3000. - Fax
Fax your completed UFPA Ticket Order Form with Visa or MasterCard information to us at 352-846-1562. - By Mail
Complete your UFPA Ticket Order Form and send with payment (check, or Visa or Mastercard information) to:- Phillips Center Box Office
University of Florida
PO Box 112750
Gainesville, FL 32611-2750
- Phillips Center Box Office
- In Person
There are several places to purchase tickets in person:
Visit our tickets page for more information.
If I can’t use my tickets, can I get a refund?
University of Florida Performing Arts policy prohibits refunds on tickets, except in the case of an event cancellation or date change. If you are unable to attend a UFPA-presented event, you may donate your ticket(s) to the box office, thus allowing another patron to purchase them and enjoy the performance. The ticket(s) must have been purchased at the Phillips Center Box Office and must be returned to the box office at least 48 hours prior to the performance. You will be given a receipt for the value of the ticket(s). This amount may be eligible for a charitable contribution income tax deduction when you file your annual tax return.
Can I exchange my tickets?
Tickets purchased from the Phillips Center Box Office for any UFPA-presented event may be exchanged for another UFPA-presented event during the 2009-10 Season, for a $5.00 transaction fee. Exchanges are available up to 48 hours before the performance, in person only at the Phillips Center Box Office. If the ticket exchange is for a higher-priced ticket, customer is responsible for the difference in cost. If the ticket exchange is for a lower-priced ticket, the difference becomes a tax deductible donation to University of Florida Performing Arts. Lost or misplaced tickets cannot be exchanged.
Are there any discounted tickets?
Occasionally, University of Florida Performing Arts will offer discounts on select performances. Notices are sent via e-mail. To receive these notices, you must be a member of the UFPA E-mail List and must have checked “Discount Tickets” on your preference. To join the UFPA E-mail List or update your preferences, click here.
What if I’m late to a performance?
Please allow ample time for travel and parking prior to performances. Lobby doors open two hours prior to performance times. Theatre doors open 30 minutes prior to performance time. UFPA recommends that you arrive at least 15 minutes prior to the event. Late arrivals are distracting to the artists and fellow audience members. Latecomers will be seated by ushers as soon as possible and in accordance with contractually binding artists’ preferences.
Can I bring children?
UFPA is proud to present several events that children will love as much as adults. Children over age three are welcome at most events, but regardless of age, must have a ticket. All children must be able to sit quietly in their seats throughout the performance. Those unable to do so, along with the adult accompanying them, will be asked by an usher to leave the hall. For a list of “Family Friendly” performances, please click here.
What is an Affiliate?
University of Florida Performing Arts Affiliates are those people whose financial support makes world-class programming possible in the Heart of Florida. Affiliates have the satisfaction of knowing they are part of a nationally-recognized performing arts program. UFPA has the opportunity to show our appreciation by offering benefits that will enhance your performing arts experience. All members at the Manager level and above will receive priority seating and ticketing before the public. All ticket orders are prioritized by Affiliate giving level and date received prior to public ticket sales. For more information on becoming an Affiliate, click here or call 352-846-3647.
I have special needs. What do I do?
UFPA is committed to making its facilities and performances accessible for all patrons. Amenities include:
- Parking – Parking spaces for those with disabilities are located at the Phillips Center and the University Auditorium. For a parking map for the Phillips Center, click here. For a parking map for the University Auditorium, click here.
- Elevators – An elevator is located to the right of the concession stand in the Phillips Center lobby. The University Auditorium elevator is located across from the main staircase in the lobby.
- Wheelchair Reservations and Seating - A limited number of wheelchairs are available at the Phillips Center and University Auditorium for patrons in need. Please check with the Head Usher or the Office Assistant in the receptionist’s office. Wheelchair use is free, however wheelchairs may not be reserved for an entire performance. Wheelchair and companion seating are available on the orchestra and mezzanine levels of the Phillips Center and on the main floor in the back of the University Auditorium. If possible, please request wheelchair seating at the time of ticket purchase.
- Restrooms – Restrooms in the upper and lower lobbies of the Phillips Center and lower lobby of the University Auditorium provide facilities for those with disabilities.
- Audio Aids – Assistive Listening Devices (using headphones or personal loop) are available to patrons. Please make your request at the reception office in the lobby.
- Sign Language Interpretation – Sign language interpretation is available when requested four weeks in advance of a performance. This service is subject to the availability of a qualified interpreter and is provided at the discretion of management.
- Visual Aids – Alternate format and large print programs are available by calling 352-273-2483 two weeks in advance of the performance.
For more information about UFPA special services, please call 352-273-2457. Patrons may also call the Florida Relay Service at 800-955-8771 for TDD message translation.
Does UFPA recycle?
At University of Florida Performing Arts, we make every effort to be good stewards of the environment.
To this effort, we have implemented the following processes:
Recycling of surplus printed marketing materials, including performance programs, brochures, etc.
Recyling of beverage containers, including cans, bottles, cups. etc from UFPA-presented events.
Promoting carpooling efforts through UFPA season brochure to help alleviate traffic congestion and reduce vehicle emmissions during performances.
To whom do I direct a complaint?
Please fill out the UFPA comment form and your complaint will be forwarded to the appropriate staff person. You may also mail a letter to:
University of Florida Performing Arts
Attn: Customer Service
PO Box 112750
Gainesville, FL 32611-2750
I left something at the theater. How do I get it back?
Please contact UFPA the business day following a performance to inquire about lost items. For the Phillips Center, call 352-273-2457; for the University Auditorium, call 352-392-2346; for the Baughman Center call 352-294-0049.
How do I rent the Phillips Center for the Performing Arts? University Auditorium? Baughman Center?
View complete rental information and forms on the Renting Venues page.
Phillips Center for the Performing Arts :
Those interested in renting the Phillips Center for the Performing Arts must fill out an application and submit it to the UFPA Operations Director. For rate information or other questions, please contact the UFPA Operations Director at 352-273-2474.
For information about the UA, visit click here or call the University Auditorium manager at 352-392-2346.
View complete rental information and forms on the Renting Venues page.
Individuals or organizations wishing to use the Baughman Center must make an appointment with the Baughman Center Coordinator to reserve the space. This can be done by contacting the Baughman Center administrative offices adjacent to the Center. Reservations cannot be accepted more than 12 months in advance of the event date; however you may call ahead and put your name on a waiting list for event dates more than 12 months in advance. Events may be booked in the Baughman Center depending on availability during the week and weekend.
Weddings may only be scheduled on the weekends: Saturdays, from 8 a.m. to 9 p.m. and on Sundays from 9 a.m. to 7 p.m.
Rehearsals for weddings are reserved on a first-come, first-served basis. Friday evenings at the Baughman Center are reserved for the rehearsals for each of that particular weekend’s weddings. Rehearsals begin at 5 p.m. Each rehearsal lasts one hour. Baughman Center staff allows 15 minutes between each rehearsal to ensure proper set-up. Please do not arrive early or stay beyond your allotted one-hour slot.
The Center has a seating capacity for 96 people, with accessibility for disabled persons.
A digital piano/organ is available for use at the Baughman Center. The contracting party must provide the pianist and music.
A dressing area will be opened at the designated starting time and locked promptly at the closing time of the ceremony or event. It is the responsibility of the contracting user to make certain that the area is cleaned and returned to the University in the same condition in which it was found.
For more information about renting the Baughman Center, click here or contact the Baughman Center manager at 352-294-0049.
When do tickets go on sale?
Tickets for the 2010-11 Season go on sale Monday, June 28 at noon at the Phillips Center Box Office. Shows added to the Season will go on sale at specific dates and times. (To learn about on sale dates in advance, join the UFPA E-mail list by clicking here.)
When do the doors open?
Theatre doors open 30 minutes prior to performance time.
Are there any job openings at UFPA?
For a list of job openings at University of Florida, please visit the UF Jobs website.
How do I get on the mailing list?
Be the first to hear about new performances, receive special offers and more! To join University of Florida Performing Arts’ mailing and e-mail list, please click here.
Can I buy gift certificates?
Gift certificates, available in any denomination from $5 to $100, are redeemable at the Phillips Center Box Office for tickets to UFPA events and are valid for two years from the date of purchase.
What is the history of UFPA?
University of Florida Performing Arts was formed in September 2000 when the Phillips Center and the newly-dedicated Baughman Center united under the direction of Michael Blachly. In April 2001, University Auditorium became part of the program as well. UFPA is responsible for building administration, technical labor, staffing, business and fiduciary oversight in these three venues.
UFPA presents programs in the Phillips Center, Squitieri Studio Theatre, University Auditorium and Baughman Center, as well as the Stephen C. O’Connell Center.
What do I do if I lose my tickets?
Tickets purchased from the Phillips Center Box Office can be re-printed for pick-up the day of the show. Contact the Phillips Center Box Office at 352-392-ARTS (2787).
When do rush tickets go on sale?
Rush tickets for seats in the balcony may be available for select UFPA-presented performances two hours prior to the start time. Rush tickets are discounted 50% off the normal balcony ticket price (but no lower than $12). There is no guarantee that rush tickets will be available for a particular event. For more information, please call the Phillips Center Box Office at 352-392-ARTS (2787).
