How will I access my stream?
You will receive information on how to register for your live stream within 72 hours of purchasing. If the performance is streaming less than 72 hours from the date/time of your purchase, you will receive registration information at least 1 hour prior to the start of the live stream. Ticket buyers purchasing within 1 hour of live stream start time will be sent registration information as soon as possible, with the goal of providing as much time as possible before the start of the performance.
How do I log in to my UFPA Live account?
Can I watch my stream on my TV?
View our list of casting instructions for supported devices here.
How much will access to a UFPA Live performance cost?
All four fall semester live streams will cost $15 for general public access. Prices for spring semester live streams are TBD. Currently registered UF Students can stream for free by filling out the form at the following link using their Gatorlink credentials: SIGN UP
Questions about watching UFPA Live content?
Questions about your UFPA Live account?
Problems with stream playback?
- Here are a few easy steps to fix it:
- Refresh your browser page
- Clear your browser’s cache and cookies
- Access the website via private/incognito mode
- Try using a different browser (Chrome, Mozilla, Safari, Edge, etc.)
- Try using a different device
- Try using a different network like another WiFi connection, 4G or a Hotspot
Why can’t I log in to my UFPA Live account?
Make sure you are using the same email and password that you used to create your account after purchasing UFPA Live access. If you are sure you are using the correct email, try resetting your password.
If I start my stream late can I rewind to the beginning?
UFPA Live streams cannot be paused or rewound once they go live.
Will I need a login email for each performance?
All of your UFPA Live purchases will be linked to the email address under which you purchased each performance. So long as you use the same email for all purchases, they will all be linked to the same login email address.
Still need help/have questions?
Contact our support team by filling out the form here.